I blog because I want to. I am not sponsored or paid to write nice things. I write what and I want and that’s the way I like it. I’ve been told I have a snarky edge. At midlife…who doesn’t? So today I want to plug Virgin Airlines. because honestly, in this world of God-awful travel, lost suitcases, too-friendly body searches and just plain rudeness, Virgin was a gem.
My Mum, Joyce Morales ( the quintessential Brit) sprung for the tickets. It was the best flight experience I have ever had. Even the days of flying military standby with handsome pilot sitting in the cockpit can’t compare. I left from Atlanta to London. The first question was (in a very British accent) would you like some champagne? What size pajamas would you like?. What.???? I’m totally sold at this point. I travel quite a bit and usually its a begrudging pretzels or nuts?
The flight was superb, the food magnificent and the entertainment great. The lovely stewardesses helped up make your bed with a fluffy duvet and a nightcap of your choice. There was even a stand up bar stocked with goodies and more booze. Just in case you needed sack on the way to the w.c.
They tell you over and over again that you are in Upper Class (again said with a lovely British accent). And you honestly believe you are Downtown Abby-worthy.
On the way back from London the clubhouse was another experience to behold. Could it get any better? Well it can. Its funky and modern and the chillest place on the planet. you can have drinks and delicious food and even get free salon services. How many airport lounges do you know where you can get a bikini wax?….just sayin’. My mother left a package of crumpets and when we boarded the plane the attendant overheard her tell me. Ten minutes later it was bag in her hands. I asked to give the person who retrieved it a tip. the attendant said, ‘No Madam…it’s our pleasure to do something for you.” Are you kidding me? When was the last time you’ve had that happen?
Afternoon tea was served and we all had a complete lovely afternoon tea with your own cakestand.
Perhaps one of the best examples of the Virgin culture was a before landing message on all screens of Richard Branson asking you to give your foreign currency change to help poor children in third world countries. A paper collection envelope was in your space ready. You hand it to the attendant on the way out…and you feel good about it.
Richard Branson. You are a genius. This is the best flying experience I have ever had. Your airline may be called Virgin…but you are no novice when it comes to soothing the bitter , angry passenger with something called customer service. There is a lesson to be learned for every business here. I know I have new goals.